Terms & Conditions

Last Updated: May 12, 2026.

Welcome to AstroMania Casino (astromaniacasino.one). These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products (collectively, the "Services"). By registering an account, depositing funds, or placing any wager ("flutter"), you agree to be bound by these Terms, our Privacy Policy, and any additional rules specific to promotions or games.

We operate under a licence issued by the UK Gambling Commission (UKGC). All punters must be 18+ and comply with UK gambling laws. Gambling is for entertainment only — BeGambleAware. If you need help, contact GamCare at 0808 8020 133 or visit GamStop for self-exclusion.

These Terms form a legally binding agreement. We reserve the right to update them at any time, with changes effective upon posting. Continued use after updates constitutes acceptance.

1. Eligibility

To use our Services, you must meet strict eligibility criteria under UK law.

Age Requirement: You must be at least 18 years old. Underage gambling is a criminal offence. We use advanced age verification technology to check your age before deposits or free spins. No one under 18 may register or attempt to gamble.
Residency and Location: Services are available only to residents of Great Britain (England, Wales, Scotland) where online gambling is permitted. You must not be located in excluded territories, including those on the UKGC exclusion list or where gambling is illegal.
Legal Capacity: You must be mentally capable, not self-excluded via GamStop or any self-exclusion tool, and not on any sanctions list. Bankrupt or insolvent individuals cannot gamble.
One Account Per Punter: Only one account per person, household, IP address, or device is allowed. Multiple accounts are strictly prohibited and may result in closure, forfeiture of winnings, and return of deposits.

Verification occurs via electronic checks (e.g, credit reference agencies) and document submission if needed. Failure to pass verification suspends your account until resolved.

We monitor for eligibility breaches. Breaches lead to account suspension, winnings voided, and deposits returned (less processing fees).

2. Account Rules

Your AstroMania Casino account is personal and non-transferable.

2.1 Registration

Provide accurate personal details: full name, date of birth, address, email, phone, and last four digits of payment cards.
Choose a secure password. You are responsible for keeping it confidential.
Accounts activate after successful verification.

2.2 Account Management

Deposit Limits: Set daily, weekly, or monthly limits via your account dashboard. New punters must set limits before first deposit (UKGC rule effective 2025).
Reality Checks: Pop-ups show session time every 60 minutes.
Cooling-Off and Time-Outs: Pause play for 24 hours up to 30 days, or permanent self-exclusion.
GamStop Integration: Self-exclude across all UKGC sites for 6 months to 5 years.

2.3 Deposits and Withdrawals

Currency: GBP (£) only. Minimum deposit £10.
Payment Methods: Visa/Mastercard, PayPal, Neteller, Skrill, Paysafecard, Apple Pay, Google Pay, bank transfer. All transactions in your name.
Deposits instant (except bank transfer: 1-3 days). Withdrawals processed 24-72 hours after approval.
Minimum withdrawal £20. No fees from us, but provider fees may apply.
We do not accept third-party payments. Source of funds checks apply for large transactions.

2.4 Dormant Accounts inactive for 12+ months are "dormant." We attempt contact and repayment to last payment method. After further 12 months, reasonable admin fees (£5/month) apply to maintain the account. Funds escheat to charity after 24 months if unclaimed.

2.5 Account Closure

By You: Request via [email protected]. Withdrawals processed first; self-exclusion preferred for problem gambling.
By Us: For breaches, inactivity, or UKGC direction. Balance returned minus fees/winnings voided.

We log all activity for compliance.

3. Bonuses and Promotions

Bonuses enhance your play but come with fair, transparent terms per UKGC rules.

3.1 General Bonus Rules

Eligibility: Bonuses for verified accounts only. One per punter/household.
Wagering Requirements: Capped at 10x bonus amount (UKGC 2026 rule). E.g, £10 bonus requires £100 wagered before withdrawal.
No Bonus Mixing: Cannot combine bonuses across products (e.g, slots + sports).
Contribution: Slots 100%, table games 10-20%, excluded games 0%. Full list in promo terms.
Expiry: 30 days from credit. Unwagerred bonuses forfeit.

3.2 Welcome Bonus Example

Deposit £20+ get 100% match up to £200 + 50 free spins. Wagering 10x bonus. Max bet £5/spin. Wins cap at bonus amount.

3.3 Bonus Abuse

Prohibited: Multiple accounts, low-risk bets (e.g, red/black roulette), bonus hunting. Detected abuse voids bonuses, winnings, and may close account.

3.4 Free Bets and Spins

For sports like Premier League or Cheltenham races: Stake not returned. Spins on selected slots only.

Promos subject to change. Full terms with each offer.

4. Responsible Gambling

We prioritise your safety. BeGambleAware. Tools help manage play.

4.1 Tools Available

Deposit/time/loss limits: Set, adjust, or remove anytime.
Reality checks and session reminders.
Self-exclusion: 24 hours to permanent via site or GamStop.
Cooling-off periods.

4.2 Self-Exclusion

Site-specific or multi-operator via GamStop (covers all UKGC sites).
During exclusion: No marketing, access blocked.

4.3 Support Resources

GamCare: 0808 8020 133 (free, confidential).
BeGambleAware: Advice and self-assessment.
GamStop: National self-exclusion.
We donate to UKGC-approved charities annually.

4.4 Signs of Harm

If spending more than a fiver or tenner than affordable, chasing losses, or play affecting life — pause and seek help. We monitor for harm indicators and intervene.

5. Anti-Money Laundering (AML)

As a UKGC licensee, we combat money laundering rigorously.

5.1 KYC Procedures

Identity Verification: Before withdrawal, submit photo ID (passport/driving licence), proof of address (bank statement/utility bill <3 months), payment proof.
Electronic checks first; manual if fails.

5.2 Due Diligence

Customer Risk Assessment: Low/medium/high risk based on deposit size, frequency, source of funds.
Enhanced checks for high-risk: Politically exposed persons (PEPs), high deposits (>£2,000/day).

5.3 Monitoring

Flags: Rapid deposits/withdrawals, round amounts, IP mismatches, unusual patterns.
Source of Funds: For >£500 net loss, prove legitimate income (payslips, bank statements).

5.4 Reporting

Suspicious activity reported to UK authorities. We cooperate fully.

Breaches freeze accounts until resolved.

6. Fair Play and Game Rules

Games from certified providers (RNG tested by UKGC-approved labs).
RTP published per game.
Bets accepted at our discretion; errors voided (e.g, obvious typos).

7. Your Responsibilities

Use Services lawfully.
No cheating, hacking, or collusion.
Accurate info; update details.
Pay taxes on winnings (your responsibility).

8. Our Liabilities

Services "as is." No warranty for uninterrupted play.
Not liable for losses from device failure, internet issues, or misprints.
Max liability: deposit amount.

9. Intellectual Property

All content (logos, games) owned by us/providers. Personal use only.

10. Dispute Resolution

Resolve issues fairly and transparently.

10.1 Internal Process

Contact [email protected] within 7 days.
Response within 48 hours; resolution within 8 weeks max.

10.2 Alternative Dispute Resolution (ADR)

Free service via UKGC-approved provider (e.g, eCOGRA).
Submit after internal failure; binding on us.
Time limit: 12 months from internal close.

10.3 UKGC Complaints

Escalate to UKGC if ADR fails.

11. General Provisions

Severability: Invalid clauses don't affect others.
Waiver: No waiver unless written.
Governing Law: England and Wales courts.
Force Majeure: Not liable for events beyond control (e.g, hacks, strikes).

12. Contact Us

Email: [email protected].

These Terms ensure fair, safe gambling at AstroMania Casino. Play responsibly — 18+ | BeGambleAware.