Privacy Policy

Last Updated: May 12, 2026.

1. Introduction and Scope

Welcome to AstroMania Casino (astromaniacasino.one). We are committed to protecting and respecting your privacy while providing a premier gaming experience for every punter. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services in the United Kingdom.

AstroMania Casino operates in strict accordance with the UK Data Protection Act 2018 and the Retained Regulation (EU) 2016/679 (UK GDPR). As a licensed operator under the UK Gambling Commission (UKGC), we maintain the highest standards of data integrity and player protection. Whether you are placing a small flutter on the Premier League or managing a larger wedge in our live casino, your data security is our absolute priority.

By using our services, you acknowledge that you have read and understood the terms of this Privacy Policy.

2. The Data Controller

The data controller responsible for your personal information is AstroMania Casino. If you have any questions regarding this policy or our data practices, you may contact our Data Protection Officer (DPO) at:

Email: [email protected].

Address: [Insert Registered Business Address, UK].

3. Legal Basis for Processing

Under UK GDPR, we must have a valid legal basis to process your personal data. We rely on the following:

Contractual Necessity: To provide our gambling services and manage your account.
Legal Obligation: To comply with UKGC regulations, Anti-Money Laundering (AML) laws, and "Know Your Customer" (KYC) requirements.
Legitimate Interests: To improve our services, prevent fraud, and ensure the security of our platform.
Consent: For marketing communications and certain types of cookies (which you can withdraw at any time).
Public Interest: Specifically regarding responsible gambling and the prevention of gambling-related harm.

4. Information We Collect

To ensure you can enjoy a flutter safely and legally, we collect several types of information:

4.1 Personal Identification Data

Full name and date of birth (to verify you are 18+).
Residential address and proof of address (e.g, utility bills).
Contact details, including email address and phone number.
Government-issued identification (Passport, Driving Licence).

4.2 Financial Data

Payment details for Visa, Mastercard, PayPal, Neteller, Skrill, Paysafecard, Apple Pay, Google Pay, and bank transfers.
Source of wealth and source of funds documentation (when required by UKGC regulations).
Transaction history (deposits, withdrawals, and stakes).

4.3 Technical and Usage Data

IP address, browser type, and operating system.
Device identifiers and geolocation data.
Gameplay history, including bets placed, wins, losses, and time spent on site.
Interaction with our customer support team via live chat or email.

4.4 Responsible Gambling Data

Self-exclusion status and GamStop registration data.
History of deposit limits, cooling-off periods, and reality checks.
Notes regarding interactions related to player welfare.

5. How We Use Your Information

We use the collected data for the following purposes:

Account Management: Setting up your account, processing your fivers and tenners, and ensuring you receive your winnings.
Identity Verification: Conducting KYC checks to prevent underage gambling and identity theft.
Regulatory Compliance: Monitoring for signs of money laundering or terrorist financing in line with UK law.
Responsible Gambling: Identifying patterns that may suggest problem gambling and implementing protections.
Personalisation: Tailoring our sports betting offers for the Premier League, Cheltenham horse racing, or cricket based on your interests.
Communication: Sending technical notices, security alerts, and support messages.
Marketing: With your consent, providing info on new bonuses and promotions (subject to fair wagering requirements).

6. Responsible Gambling and GamStop

As a UKGC-licensed operator, we take our "Social Responsibility" extremely seriously. We provide a range of tools to help you stay in control of your spend, whether it’s a few nicker or a larger amount:

Deposit Limits: Daily, weekly, or monthly caps on how much you can deposit.
Cooling-Off: Temporary breaks from the platform.
Self-Exclusion: Longer-term exclusion from our services.

GamStop Integration: AstroMania Casino is fully integrated with GamStop. If you have registered for national self-exclusion via GamStop, we will use your personal data to ensure you are prevented from accessing our gambling facilities.

If you feel your gambling is becoming a problem, please contact:

BeGambleAware: (begambleaware.org).
GamCare: 0808 8020 133.

7. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with trusted third parties as follows:

Regulatory Bodies: The UK Gambling Commission (UKGC) and other law enforcement agencies when legally required.
Identity Verification Agencies: Third-party services that verify your age and identity.
Payment Providers: To facilitate transactions via PayPal, Skrill, Neteller, and major banks.
Fraud Prevention: Agencies that help us detect and prevent bonus abuse and fraudulent activity.
Professional Advisers: Lawyers, auditors, and insurers providing professional services.

8. Bonuses and Fair Wagering

In compliance with UKGC guidance, all bonuses offered at AstroMania Casino come with transparent terms. Your data is used to track "Bonus Abuse." We monitor betting patterns to ensure players are not unfairly manipulating promotional offers. Please note that wagering requirements are clearly stated upfront, and your "Cash Balance" is always distinguished from your "Bonus Balance."

9. Data Security

We implement industry-standard security measures, including SSL encryption and firewalls, to protect your data from unauthorised access, alteration, or destruction. Financial transactions are processed through secure gateways to ensure your quid stays safe. While no method of transmission over the internet is 100% secure, we strive to exceed standard regulatory requirements for data protection.

10. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected. However, due to UK AML regulations, we are typically required to keep player data for a minimum of five (5) years after the closure of an account or the end of the business relationship. After this period, your data will be securely deleted or anonymised.

11. Your Rights under UK GDPR

As a resident of the United Kingdom, you have the following rights regarding your personal data:

Right of Access: You can request a copy of the personal data we hold about you (a Subject Access Request).
Right to Rectification: You can ask us to correct inaccurate or incomplete data.
Right to Erasure: Also known as the "Right to be Forgotten," though this is subject to our legal obligations to retain data for AML and UKGC purposes.
Right to Restrict Processing: You can ask us to suspend the processing of your data in certain circumstances.
Right to Data Portability: You can request the transfer of your data to another service provider.
Right to Object: You can object to our processing of your data for marketing purposes.
Rights Related to Automated Decision Making: You have the right to request human intervention if an automated process (like a credit check or fraud flag) significantly affects you.

To exercise any of these rights, please contact us at [email protected].

12. Cookies and Tracking Technologies

We use cookies to enhance your experience at AstroMania Casino. These include:

Essential Cookies: Required for logging in and navigating the site.
Performance Cookies: Helping us understand how punters use the site so we can improve the layout.
Marketing Cookies: Used to deliver relevant advertisements about Premier League odds or upcoming horse racing events.

You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

13. International Data Transfers

While we primarily operate in the UK, some of our third-party processors may be located outside the UK or the European Economic Area (EEA). In such cases, we ensure that your data is protected by "Standard Contractual Clauses" (SCCs) or other adequacy mechanisms approved by the Information Commissioner’s Office (ICO).

14. Marketing Communications

We love keeping our players informed about a new fiver bonus or a big event like the Grand National. However, we only send marketing emails or SMS messages if you have explicitly "Opted-In." You can "Opt-Out" at any time by:

Clicking the 'Unsubscribe' link in any marketing email.
Updating your preferences in your account settings.
Contacting our support team.

15. Changes to This Policy

AstroMania Casino reserves the right to update this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we will provide a more prominent notice, such as an email notification or a pop-up on our homepage.

16. Contact and Complaints

If you have any concerns about how we handle your data, please contact us first at [email protected]. We will do our best to resolve your query.

If you are not satisfied with our response, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO).

Wycliffe House, Water Lane.

Wilmslow.

SK9 5AF.

Helpline: 0303 123 1113

Website: ico.org.uk.

17. Summary of Player Commitment

AstroMania Casino is more than just a place for a flutter; it is a community built on trust. By maintaining a transparent Privacy Policy and strictly adhering to the UKGC’s guidelines, we ensure that every punter can focus on the excitement of the game — whether it's the thrill of the reels or the roar of a horse racing crowd — knowing their personal and financial data is in safe hands.

Remember, gambling should be fun. Please play responsibly. 18+ Only.

AstroMania Casino (astromaniacasino.one).

Regulated Gaming for the UK Market.